Support
Need help with confirmed? We’re here to assist you.
Frequently Asked Questions
How do I connect my store?
From your dashboard, connect your Converty or Shopify store in a few clicks — no coding required. Every new order is then turned into a WhatsApp confirmation message automatically.
What happens when a customer confirms?
The order status is synced back to your store automatically, so your team always knows which orders are confirmed and ready to ship.
Can I customize the confirmation messages?
Yes! You can customize the message templates, language, and follow-up reminders from your dashboard.